Finding the leak is a diagnostic process, not a guess. Every visit runs multiple independent tests and ends with written documentation of what was found and how it was confirmed.
A pool that loses more water than evaporation explains has a leak somewhere, and "somewhere" is the entire problem. It can be the shell, a fitting, the skimmer throat, a light niche, the equipment pad, or an underground pipe running beneath a deck or patio. Guessing is expensive, because the wrong guess gets paid for in concrete.
Leak and Subsurface Locators approaches every pool as a diagnostic problem. Each visit runs a sequence of independent tests, and a finding only counts once more than one method agrees on it. That standard is the difference between knowing where a leak is and believing where it might be.
Hydrophone inspection of every fitting, plus ground microphone listening along mapped underground plumbing.
Each line isolated and tested individually through a custom manifold, with multiple verified runs.
Visual confirmation at skimmers, returns, light niches, and any suspected crack in the shell.
Underground plumbing paths mapped before any acoustic work or excavation begins.
Hydrogen-nitrogen or helium detection for breaks acoustic methods cannot isolate. Few regional companies carry this.
Every visit produces a written report with photo evidence of all findings.
Leak and Subsurface Locators is licensed as a Florida Pool Contractor (CPC1457277) and performs the repair as well as the detection. That matters for a practical reason: when detection and repair are split between two companies, the diagnosis gets re-litigated, and the homeowner sits in the middle of it. Doing both means the company that found the leak is accountable for fixing it.
Every question answered on this topic, 147 in total.
Licensed CPC1457277. Full diagnostic tool stack. Written documentation on every visit.
Run a bucket test for 24 hours. Set a bucket of pool water on a step so the inside and outside water levels match, mark both, and compare after a day. If the pool drops more than the bucket, the loss is beyond evaporation and worth investigating.
In most cases yes. The diagnostic sequence is designed to be completed in one visit. Difficult underground breaks occasionally require a return with trace gas, which is discussed before any additional work is scheduled.
Both. Leak and Subsurface Locators holds Florida Pool Contractor License CPC1457277 and performs repairs, so the company that diagnosed the leak is the one accountable for the fix.
Palm Beach, Broward, Martin, St. Lucie and Indian River Counties. Call Sandra to confirm scheduling for a specific city.