How We Work With Pool Companies
A pool service company, repair company, or remodeling contractor may encounter a pool that is actively losing water and needs a systematic leak detection evaluation beyond what their normal service includes. That is not a weakness - it is recognizing the right tool for the right job.
Leak detection requires a specific set of skills and equipment that most pool service and repair companies do not carry: professional hydrophones, ground microphones, full pressure testing manifolds, proprietary dye testing methods, trace gas systems, dive equipment, and the diagnostic discipline to use all of them systematically.
When we partner with a pool company on a specific job, we come in as the leak specialist. We evaluate the pool, document the findings, and provide the report. If the repair is in the pool company's scope, they use our findings to plan and price the work. If the repair is in our scope, we can discuss that separately.
We do not come in to steal the customer or make the referring pool company look bad. A pool company that calls in a specialist is doing right by their customer. We communicate through the pool company as the primary contact and provide documentation that helps them manage the customer relationship.
For pool companies that handle commercial or HOA accounts and need a leak specialist they can call consistently, we are available to discuss how that relationship would work.
Frequently Asked Questions
Do you provide referral arrangements with pool companies?
We work professionally with pool companies that refer customers to us and that we refer customers to. Any formal arrangement should be straightforward and appropriate. Call to discuss what working together would look like for your company's situation.
What if the pool company wants to be present during the evaluation?
We welcome it. A pool company technician who observes the evaluation can better understand the findings, answer questions from the customer about what we are doing, and carry useful knowledge back to their team.
How do I schedule a commercial or community pool evaluation?
Call Sandra at (954) 290-5177 for Broward County or (561) 325-2678 for Palm Beach County, Monday through Friday 8am to 5pm EST. Have the property address, number of pools, access instructions, and any known water loss history ready when you call.
Schedule Your Commercial Pool Evaluation
We serve HOA communities, condo associations, hotels, clubhouses, and commercial facilities throughout South Florida.