Commercial and HOA Pool Leak Detection

Can You Help Document a Pool Leak for a Property Manager?

LEAK AND SUBSURFACE LOCATORS - CPC1457277 - SOUTH FLORIDA
(954) 290-5177 Broward (561) 325-2678 Palm Beach
Quick Answer

Yes. Documentation is one of the main reasons property managers call us. A property manager needs something they can send to a board, owner, pool service company, repair contractor, or insurance contact. Leak and Subsurface Locators provides a written report with photos that can be shared, reviewed, and filed - not just a verbal explanation that gets passed along differently by everyone who hears it.

Why Documentation Matters for Property Management

A property manager dealing with a pool leak is usually managing multiple stakeholders at once. The board wants to know what is happening. Residents may be asking questions. The pool service company has an opinion. The repair contractor has a different opinion. The water bill shows a significant increase. The manager needs one authoritative, documented source of truth to manage all of those conversations from.

Our written report with photos is that document.

The report describes what areas were inspected, what testing was performed, what was confirmed, what was suspected, what could not be tested, and what the recommended next step is. Photos support every significant finding. The language is specific enough to be useful and plain enough to be understood by non-technical readers.

For situations where insurance may be involved, the report provides documentation from a licensed contractor that insurers typically want to see. We do not act as insurance advisors and we do not predict what insurance will cover - but accurate documentation from a licensed professional is the starting point for most claims processes.

We are not acting as attorneys, engineers, or code officials. Our role is to document our pool leak detection findings clearly, accurately, and honestly.

Frequently Asked Questions

Can the report be used if the association is considering legal action related to the leak?

We provide accurate documentation of our detection findings. How that documentation is used in any legal, insurance, or contractual matter is between the association and their legal counsel. We are not providing legal opinions or expert witness services.

Can you provide a report that separates confirmed findings from suspected ones?

Yes - that is our standard report structure. Confirmed findings, suspected areas, areas with no active leak evidence observed, tested areas, and untested or inaccessible areas are all documented separately. That distinction matters for decision-making and for communicating accurately with the board and repair contractors.

How do I schedule a commercial or community pool evaluation?

Call Sandra at (954) 290-5177 for Broward County or (561) 325-2678 for Palm Beach County, Monday through Friday 8am to 5pm EST. Have the property address, number of pools, access instructions, and any known water loss history ready when you call.

Schedule Your Commercial Pool Evaluation

We serve HOA communities, condo associations, hotels, clubhouses, and commercial facilities throughout South Florida.

(954) 290-5177 Broward (561) 325-2678 Palm Beach