Can You Send Photos or Videos of the Leak You Find?

How We Document Findings

Photos are the main form of documentation in the report. We photograph what matters - the leak location, the area around it, the test setup where relevant, and any other conditions that affect the finding or the repair.

Some leaks photograph clearly. A crack with active dye movement, a wet fitting, or a visible gap photographs well and tells the story on its own.

Some leaks do not photograph as dramatically. A leak confirmed by pressure testing may show a gauge reading and the line being tested rather than water visibly pouring out. A leak found through acoustic listening or trace gas is confirmed by the method - the photo shows the marked location on the deck. These are still valid, documented findings even when the photo does not show water in motion.

Video is added when it helps explain something that a still photo cannot capture as clearly.

The rare exception is an equipment issue outside our control - such as a camera damaged by water intrusion affecting the storage card. In those cases we document what we can and describe the finding in the written report.

The purpose of every photo is to make the finding clear to whoever reads the report next - whether that is the homeowner, a realtor, a property manager, or a repair contractor.

Frequently Asked Questions