Based in Palm Beach County, not driving in from another county. Licensed CPC1457277, full diagnostic tool stack, written documentation on every visit.
If your West Palm Beach pool is losing more water than evaporation accounts for, Leak and Subsurface Locators provides the full diagnostic process needed to find the source, whether it is a structural leak in the pool shell or an underground pipe break beneath the deck. Most estimates are handled over the phone with the price given upfront, so you know what a visit costs before anyone is scheduled.
Leak and Subsurface Locators works from a West Palm Beach address in the western part of the county. Many of the companies advertising pool leak detection here run out of Broward, Martin County, or a national franchise office and treat West Palm Beach as a territory on a map. Worth knowing if your own mail says West Palm Beach: the postal designation reaches far west of the city itself, so plenty of addresses carry the name without being anywhere near downtown.
13634 86th Place N, West Palm Beach, FL 33412
Hydrophone inspection of every pool fitting, plus ground microphone listening along underground plumbing paths.
Each plumbing line isolated and tested individually through a custom-built manifold, with multiple verified runs.
Visual confirmation at skimmers, returns, light niches, and any suspected crack in the pool shell.
Electronic mapping of underground plumbing paths before any acoustic or excavation work begins.
Specialized hydrogen-nitrogen or helium gas detection for breaks that acoustic methods cannot pinpoint.
Every visit produces a written report and photo documentation of all findings.
West Palm Beach covers a wider range of pool construction than almost anywhere else in Palm Beach County, and the diagnostic approach has to change accordingly.
East of Dixie, in neighborhoods like El Cid, Flamingo Park, Grandview Heights, and Northwood, a great many pools date to the 1950s through the 1970s. Those pools tend to have original galvanized or early PVC plumbing, decks that have been resurfaced more than once, and light niches and skimmers that have been patched by several owners. Water tables sit high near the Intracoastal, which changes how sound carries and often rules out shortcuts.
West of the Turnpike, in Ibis, Baywinds, Breakers West, Rustic Lakes, and the newer developments off Northlake, the pools are largely 1990s and later. The failures there look different: fittings that were never fully glued, deck settlement pulling on returns, and equipment pad plumbing that has been modified during a resurfacing or heater swap.
A company that runs the same three tests on every pool will miss things in both groups. The order of testing, and knowing which test actually rules something out, is what separates a located leak from a guess.
West Palm Beach sits at the center of a service area covering Palm Beach, Broward, Martin, St. Lucie, and Indian River Counties. Call Sandra to confirm scheduling for your specific address.
Most West Palm Beach estimates are handled on the phone. Describe what the pool is doing, how much water it is losing, and roughly how old it is, and you will get a price upfront rather than a technician dispatched to your driveway to quote you in person.
Some work genuinely does require a site visit before a price can be given. Underground pipe repair is the common one: what is over the pipe changes the job completely, and a photo rarely tells the whole story. Concrete, pavers, multiple patios stacked over each other, pipes below the water table, stacked runs, mature root systems, and nearby electrical all change the scope. Equipment installation is the same. In those cases the visit is scheduled and explained first.
Before You Call: Run the Bucket Test
A 24-hour bucket test tells you whether your pool is losing water beyond normal evaporation, and it costs you nothing but a day. The beginner guide below walks through it step by step.
Licensed CPC1457277. Full diagnostic tool stack. Written documentation. Most estimates by phone, price given upfront.
Leak and Subsurface Locators, LLC is based in West Palm Beach at 13634 86th Place N, 33412, and holds Florida Pool Contractor License CPC1457277. The company carries the complete diagnostic tool stack, including a full trace gas system that most pool leak companies in the county do not own.
Most estimates are given over the phone with the price stated upfront. Underground pipe repairs and equipment installations usually require a site visit first, because what sits over the pipe determines the scope of the work.
Same-week scheduling is typically available. Being based in Palm Beach County rather than travelling in from another county usually means more flexibility on local scheduling. Call Sandra Monday through Friday, 8am to 5pm.
Yes. Leak and Subsurface Locators holds Florida Pool Contractor License CPC1457277, verifiable at myfloridalicense.com, covering pool leak detection work throughout Palm Beach County including the City of West Palm Beach.
Run the bucket test for 24 hours to confirm the water loss is beyond normal evaporation, and note anything that changed recently: a resurfacing, a heater or pump swap, new landscaping, or a settled deck. That history often narrows the diagnostic path considerably.